2、do you have a reservation?您有预订吗？
3、wait a second,let me see if i can fit you in.请稍等，我看看能不能帮您安排。
4、what kind of room do you want?您准备怎么样的房间呢？
5、i only need a single room. 我只需要一个单人间。
6、smoking room or non-smoking room? 吸烟房以及无烟房？
7、you are in luck, we have one free. 您很幸运了，我们正好有一间房间空出来。
8、i am very grateful. how much will it be? 实在太感谢了，这间房的价格是很多？
9、could i have your credit card please? 请问我要看看您的信用卡吗？
10、do you take debit cards or should i pay with cash?你们能接受借记卡吗？或者我直接现金支付。